My International Professional Practice Journey

  The amazing moment in Week 11 is I went meeting with my supervisor regards to some suppliers products authenticity in meeting room. That is my first time went to formal meeting session, it let me feel nervous yet excited. In the meeting session I had learnt about the procedure and communication in the formal meeting. In the other hand, it let me know that the importance of question and answer session. The purpose of having meeting is to create a same concept in the team. Therefore, question and answer session is the space to solve every question marks of members. Overall, I am glad to met Mr. Safi Mr. Hamid ul haq and Mr. Junaid and more. 

  During the Saturday of Week 7, all of us back to the office to do the cleaning program. It is an office that only thousand plus square feet yet it is small and complete. That is a tiring Saturday where we start the cleaning progress from morning 9am until noon 3pm. In addition, I need to make sure all the pendrive and lanyard order before I break. Well, I had a good communication with the lanyard supplier and our finance also done the payment before we break. Unfortunately, the pendrive supplier had some miscommunication between my supervisor and I. Therefore, the artwork of pendrive kept miss our expectation and dissatisfaction. Futhermore, we need to postpone the order due to corona . Regarding to the postpone of the artwork and related to the production, so my supervisor decided to hold the order.

 A ll of my colleagues and me did not have much work task to do beacuse of carona. Yet my boss had set the rules that we need to complete all the current tasks before we have the break. During that first 5 weeks, my main task is to create a social media schedule for Fans Pages. It is a daily routine schedule plan what to post in the FaceBook Fans Pages and attract our target market. It is a totally new things to me as in I do not have any experience in e-commerce. In this social media schedule plan, I had done a lot of research on what should write in social media and what is the best time to post in every social media such as FaceBook, Twitter, Google Plus and more. Besides, my supervisor also train me to edit the floor plan of each venue. Once the client confirmed their order I need to place their company name into the floor plan by using Abode Illustrator.

  My next task from my supervisor is find out the cheapest supplier for our plumbing products and present to him. Due to the budget is very limited, my colleagues and me was screw up our brain and squeeze out all the ways and come out with the proposal. Unfortunately, the budget is over and our supervisor done the research and discover that is impossible and do under the budget. In the cooperation of my colleagues and me, we had done it before the deadline and get the approval from my supervisor. From this task learning outcome was to meet superior and customer satisfaction is a  challenging  task for a freshman in the company. In Consumer behavior subject, I had learnt that how to meet customer satisfaction and let them loyal with me. Well, it come to  practical  is change whatever they wants within your ability and efficiency. 

 In my third week , I need to focus on approaching with new potential customer. My teams and I needed to send out 1,500 of invitation letter to new potential customer. In a short and anxious period, we need to find out the company address and draft out the invitation letter to let our director and get the approval with three days. While finding the company address and doing invitation letter let me linked to Direct Marketing module, which is how to get the primary sources such as yellow pages, internet, customize invitation letter and more. It will be unforgettable week for me that I had worked overtime until 8pm for two days. In addition, customize all invitation letter and printed it out one by one. Then flip it, stamp it and delivery it to post office. From this task learning outcome for me is I will appreciate all the invitation letter that anyone send to me before I dump into the rubbish bin.

  After half month under guidance of my supervisor, I had brief draft of my job scope and the company structure. During this two weeks, my main task is to liaised with the supplier. I had to find out the cheapest and good quality product from suppliers such as boilers, Pipe sets, Radiators, valves etc. Therefore, it is time to let me learn the proper way to liaised with UK or China suppliers. In addition, the procedure from quotation to make order I had run through. This task was related with Introduction to International Business Practices and Management where the method of delivery and payment such as using airplane or shipment and etc. Meanwhile, I met a problem that is communicating with a Chinese supplier . Therefore, in the beginning I keep getting the wrong email address due to their pronunciation being different with us. Moreover, after finding a lot of suppliers and asking for quotations I had successful steps to the next step, which is enquire for samples to make sure the...